Summary
This position is in the Professional Work Category at the Senior Work Level within the CES Occupational Structure. This position is for DISA White House Communications Agency at Joint Base Anacostia-Bolling, District of Columbia. This is an Excepted Service position and does not confer eligibility to be converted to the Competitive Service. If you are a current Federal Career/Career-Conditional employee, you will be placed on an Excepted appointment under 10 U.S.C. 1599f.
Duties
Responsible for directing, coordinating, and managing daily enterprise IT operations center, executive-level communications, and current organizational operations.
Coordinates cross-functional troubleshooting efforts between network engineering, cybersecurity service providers, and external mission partners to ensure rapid restoration of degraded services.
Synthesizes complex technical IT data into operational impact assessments, evaluating network events and cyber threats to determine their effect on mission readiness.
Translates highly technical IT and cybersecurity metrics into clear, plain-language operational terms for non-technical commanders and decision-makers.
Develops, reviews, and refines local Standard Operating Procedures (SOPs), Tactics, Techniques, and Procedures (TTPs), and battle drills for the Operations Center to ensure alignment with agency-wide IT frameworks.
Education
There is no substitution of education for the Qualifying Experience at the GG-13 grade level.
How you will be evaluated
Once the application process is complete, a review of your resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. The numeric rating you receive is based on your responses to the questionnaire. The score is a measure of the degree to which your background matches the competencies required for this position. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your rating. The Assessment Questionnaire takes approximately 15 minutes to complete and collects information on your education, training and experience related to the following critical competencies: Competencies: Operations Support Information Systems/Network Security Communication You can preview the Assessment Questionnaire here: https://apply.usastaffing.gov/ViewQuestionnaire/13087317 Criminal History Inquiries- If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, contact the agency @ dfas.indianapolis-in.zh.mbx.ssc-cc@mail.mil