Summary
See below for important information regarding this job.
Duties
Serves as a Retail Business Process Analyst for Industrial Support Activity (ISA) production and maintenance operations, providing expert functional and technical support across retail supply activities and Military Wholesale Planning
Operates independently as a subject matter expert for supply operations within Planning, establishing operational goals and performance metrics with process partners (Process Owner, Site Process Management Lead, and Enterprise Process Integrator).
Performs complex analytical work to resolve issues outside established procedures by coordinating effective solutions across multiple functional stakeholder.
Serves as technical authority for system applications governing automated supply management and data maintenance.
Identifies the source (s) of discrepancies, and input, manipulate, extract, and maintain automated information using a variety of systems.
Serves as technical authority for all facets of supply operations in the Planning process by working with the Process Owner, Site Process Management Lead, and Enterprise Process Integrator to define goals and objectives related to KPIs and metrics.
Monitors, analyzes, and evaluates Key Performance Indicators (KPIs), metrics, and other process performance data to ensure process area is meeting its performance targets and identifies trends.
Defines functional training requirements, develops training materials, recommends training delivery (CBT or Instructor-led), and conducts training in various environments.
Education
Substitution of education may not be used in lieu of specialized experience for this grade level.
How you will be evaluated
The assessments for this job will measure the following Competencies: Attention to Detail Integrity/Honesty Interpersonal Skills Learning Self-Management Teamwork Once the application process is complete, a review of your resume and supporting documentation may be completed and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. The rating you receive is based on your responses to the assessment questionnaire and USA Hire assessments. The score is a measure of the degree to which your background matches the competencies required for this position. If your resume and/or supporting documentation is reviewed and a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your rating.