Summary
This position serves as the Supervisory Vocational Rehabilitation Counselor Assistant Veterans Readiness and Employment Officer (AVREO), within a Regional Office setting, providing administrative, technical direction, and professional leadership to Vocational Rehabilitation Counselors and clerical staff within the Regional Office and its out-based locations.
Duties
Duties are divided between counseling duties and case management which include the following, but are not limited to: Supervises Veteran Readiness and Employment (VR&E) staff at out-based locations and within the Regional Office. The AVREO is responsible for the administration and workflow of the VR&E Division program. Facilitates operations with major public and private universities, community colleges, and vocational/technical institutes in the state to resolve training issues. Works closely with division teams in planning, designing, and carrying out programs, projects, studies, or other work to support the mission. Serves as a technical representative in developing, awarding, implementing, and evaluating contracts to provide professional counseling, evaluation, case management, employment, and traumatic brain injury (TBI) services. Gathers and interprets a wide range of data addressing service concerns and is able to recommend appropriate action based on that data. Evaluates the work performance of subordinates, make recommendations to fill division positions, receive employee complaints, approve employee travel, recommend awards and determine alternative courses of action to reduce work backlogs and barriers to production. Develops multi-year plans for scheduling in-service and contract work. The incumbent provides supervision of contract quality reviews and ensures that all contracting activity in the out-based offices or under the division control is consistent with regulatory requirements. Possess extensive knowledge about Department of Veterans Affairs laws, regulations, policies, and procedures and their proper utilization and application and must be aware of the full scope of benefits and services available through the Department of Veterans Affairs and other agencies or sources. Serves as the professional and technical expert to advise higher management in areas of education, training, psychology, testing, evaluation, counseling, rehabilitation, job development, and job placement in this capacity is responsible for implementing the counseling, training, and related rehabilitation services under Chapter 31 and other VA rehabilitation, educational, and training programs as well. Assists the VR&E Officer by providing professional and technical expertise in all phases of rehabilitation activities, including counseling, case management, rehabilitation plan development, and job development and placement. Promotion Potential: This position is being selected at the full performance level. Work Schedule: Full time, 8:00 am - 4:30 pm, Monday through Friday. Hours to be determined by hiring office. Compressed/Flexible Schedule: Hours to be determined by hiring office. Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position. Remote/Virtual: This is not a remote/virtual position. Position Description Title/PD#: Supervisory Vocational Rehabilitation Counselor, PD002760 Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not Applicable Bargaining Unit: No
Requirements
As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the Agency; whether your continued employment would advance organizational goals of the Agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Additional Conditions of Employment are as follows: You must be a U.S. Citizen to apply for this job. Selective Service Registration is required for males born after 12/31/1959. You may be required to serve a probationary or trial period. Selectees are required to service a one-year supervisory probationary period if not previously completed in a Federal position. You may be subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents. Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. A complete application package must be submitted: Resume, transcripts, and any other required documents. You will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application.
Education
A transcript must be submitted with your application. It must include your coursework and date of conferral of a Masters degree in vocational rehabilitation (or related) field. Education must be accredited by an accrediting institution recognized by the U.S. Department of Education to be credited towards qualifications. Provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. All education claimed by applicants will be verified upon appointment. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript to receive credit. Note: You may submit unofficial transcripts when applying. However, if you are selected for the position, you will be required to provide an official transcript or a statement from the institution (e.g., from the registrar, dean, or other appropriate official) or equivalent documentation prior to the start date.
How you will be evaluated
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Accountability Customer Service Decisiveness Flexibility Interpersonal Skills Problem Solving Resilience Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Planning and Evaluating- Organizes work, sets priorities, and determines resource requirements; determines short- or long-term goals and strategies to achieve them; coordinates with other organizations or parts of the organization to accomplish goals; monitors progress and evaluates outcomes. Administration and Management - Knowledge of planning, coordination, and execution of business functions, resource allocation, and production. Analysis and Problem Solving - Applies the process of discovery that involves the diagnosis of a problem or issue, identification and gathering of relevant information, formulation and evaluation of alternative solutions or courses of action, and selection or recommendation of the preferred solution or course of action. Management and Organizational Information - Identifies a need; gathers, organizes, and maintains information; determines its importance and accuracy, and communicates it by a variety of methods. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. To preview the application questionnaire, click the following link:https://apply.usastaffing.gov/ViewQuestionnaire/13034427 Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.