Summary
This position serves as the Assistant Veterans Readiness and Employment Officer (AVREO), within a Regional Office setting, providing administrative, technical direction, and professional leadership to Vocational Rehabilitation Counselors and clerical staff within the Regional Office and its out-based locations.
Duties
Duties are divided between counseling duties and case management which include the following, but are not limited to: Plans, organizes, coordinates, directs, and controls the work of the division. Serves as technical advisor to Regional Office Director for the administration of the Veterans Readiness and Employment (VR&E) program. Provides administrative expertise in all phases of rehabilitation activities, including counseling, case management, rehabilitation plan development, and job development and placement. Maintains collaboration and referrals with employers, school officials, medical and rehabilitation officials, contractors, state employment service personnel, and other community resources. Identifies and corrects deficiencies recognized through systematic analysis of VR&E operations and multiple sources of performance data reflecting timeliness and quality. Sets priorities and determines which program elements require immediate attention and which elements can be deferred. Performs other duties as assigned. Promotion Potential: This position is being selected at the full performance level. Work Schedule: Full time, 8:00 am - 4:30 pm, Monday through Friday. Hours to be determined by hiring office. Compressed/Flexible Schedule: Hours to be determined by hiring office. Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position. Remote/Virtual: This is not a remote/virtual position. Position Description Title/PD#: Supervisory Vocational Rehabilitation Counselor (AVREO), PD002760 Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not Applicable Bargaining Unit: No
Requirements
As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the Agency; whether your continued employment would advance organizational goals of the Agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Additional Conditions of Employment are as follows: You must be a U.S. Citizen to apply for this job. Selective Service Registration is required for males born after 12/31/1959. You may be required to serve a probationary or trial period. Selectees are required to service a one-year supervisory probationary period if not previously completed in a Federal position. You may be subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents. Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. A complete application package must be submitted: Resume, transcripts, and any other required documents. You will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application.
Education
A transcript must be submitted with your application. It must include your coursework and date of conferral of a Masters degree in rehabilitation counseling, rehabilitation services, clinical rehabilitation counseling, counseling psychology, mental health counseling, career counseling, or social work. Education must be accredited by an accrediting institution recognized by the U.S. Department of Education to be credited towards qualifications. Provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. All education claimed by applicants will be verified upon appointment. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript to receive credit. Note: You may submit unofficial transcripts when applying. However, if you are selected for the position, you will be required to provide an official transcript or a statement from the institution (e.g., from the registrar, dean, or other appropriate official) or equivalent documentation prior to the start date.
How you will be evaluated
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Accountability Customer Service Decisiveness Flexibility Interpersonal Skills Problem Solving Resilience Technical Knowledge - Applies Federal, State and Local laws, regulations, policies, guides, procedures and judicial determinations applicable to Veterans benefits and related rehabilitation services under Chapters 18, 30, 31, 34, and 35, and other chapters of Title 38, U.S. Code. Human Capital Management - Builds and manages workforce based on organizational goals, budget considerations and staffing needs. Ensures that employees are appropriately recruited, selected, appraised and rewarded; takes action to address performance problems. Manage multi grade level workforce and various work situations. Leadership - Develops and leads employees work activities toward meeting organization mission/goals, identify patterns in (VR&E) operations to develop solutions to enhance productivity/service, encourages an inclusive workplace, support constructive resolution of conflicts. Analytical Reasoning - Analyzes (i.e. review and evaluate), comprehend and apply decisions based on data or complex information, weighs relevance and accuracy of information, generates and evaluates alternative solutions, makes recommendations or final determinations. Communication - Clearly and concisely expresses information to individuals or groups, fully considering audience and nature of information, makes clear and convincing oral presentations, listens to others and responds appropriately. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. To preview the application questionnaire, click the following link:https://apply.usastaffing.gov/ViewQuestionnaire/13027779 Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.