Summary
This position is located in the Small Business Administration, Office of Capital Access in Birmingham, AL, Herndon, VA, El Paso, TX, Citrus Heights, CA, Fresno, CA and Santa Ana, CA. The incumbent(s) is responsible for management and direction of all SBA work conducted at such Center including, but not limited to: administrative operations, servicing, liquidation, purchasing, post-servicing (PSA) of SBA 7(a) and 504 loans as may be assigned by OFPO to that Center.
Duties
As a/an Supervisory Loan Specialist (Commercial) at theGS- 1165-13, some of your typical work assignments may include: Gathers and reviews facts related to loan balance, lien situations, collateral, interests of other creditors and any assets of the borrower that may provide recovery to the Agency. Serves as a technical expert/resource for the full range of collection, servicing and liquidation activities associated with Center loan portfolio. Provides guidance regarding particularly difficult or sensitive assignments. Supervising employees regarding the completion of assignments in attainment of Center goals. Guides employees with knowledge of new technical information relevant to Center work and assimilating changes in the production environment. Motivates employees and recommends changes that maximize production. Serves as a role model and technical expert for employees. Ensures a high level of customer service is provided to all SBA clients. Provides well-written reports and documentation as needed in the performance of duties. Communicates effectively with members of the general public, banking industry, legal and other professionals and representatives.
Education
There is no education substitution for this grade level.
How you will be evaluated
Applicants meeting basic eligibility requirements will be further evaluated based on additional assessments. One of these assessment is USA Hire. Based on your application and your responses to the application questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments. The online assessments must be completed within 48 hours following the close of this announcement. You will have the opportunity to request a testing accommodation for the assessment should you have a disability covered under the Americans with Disabilities Act (ADA). Your USA Hire assessment results will be kept on record for one year and used toward future positions for which you might apply that require the same assessments. The assessments relate to the following Competencies required to do the work of this position: Managing Human Resources Financial Management Interpersonal Skills Writing Oral Communication In order to be considered for this position, you must complete all required steps in the process. One of the required assessments for this position is an online assessment that measures critical general competencies required to perform the job. The assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment. All qualified Non Competitive applicants and the best qualified Merit Promotion applicants will be referred to the hiring manager for consideration.