Summary
This position is located in FEMA, Region Three, Mission Support Division, Information Technology Branch in Philadelphia, PA. The ideal candidate for this position will supervise IT Operations staff, oversees IT systems and operations, aligns team goals with agency mission, analyzes hardware/software needs, implements systems, and manages technical support, troubleshooting, installation, moves, and training.
Duties
What will I do in this position if hired? In this position, you will serve as the IT Operations Section Supervisor, in charge of the systems and functions, ensuring the strategic plan, mission, vision, and values are communicated to the team and integrated into the team's strategies, goals, objectives, and work plans. Typical assignments include: Oversees the Administration of Information technology (IT) systems ensuring operations are aligned with the strategic plan, mission, vision, and values of the agency affects the efficiency of agency-wide established IT Operations. Supervisor IT Operations Staff. Develops and maintain Information Technology Procedures, Policies, and Directives. Coordinates the development of the needs and requirements of the branch as it relates to resources, requirements and lifecycle management used in budget formulation and execution. Consult with customers to refine functional requirements and translate functional requirements into technical specifications. What else do I need to know? At FEMA, our mission is to help people before, during and after disasters, and every employee at FEMA has a role in emergency management. Every FEMA employee has regular and recurring emergency management responsibilities, though not every position requires routine deployment to disaster sites. All positions are subject to recall around the clock for emergency management operations, which may require irregular work hours, work at locations other than the official duty station, and may include duties other than those specified in the employee's official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and may require employees to relocate to emergency sites with physically austere and operationally challenging conditions.
Requirements
To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo, successfully pass, and maintain a background investigation for Top Secret/Special Sensitive as a condition of placement into this position. This may include a credit check after initial job qualifications are determined, a review of financial issues, such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs (please visit: Mythbuster on Federal Hiring Policies for additional information). For more information on background investigations for Federal jobs please visit OPM Investigations. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Please ensure you meet the qualification requirements described below. Key Requirements: You must be a U.S. citizen to apply for this position. You must successfully pass a background investigation. Selective Service registration required. Current federal employees must meet time-in-grade requirements. You must be able to obtain and maintain a Government credit card. You must be able to deploy with little or no advance notice to anywhere in the United States and its territories for an extended period of time. Please review the Additional Information section for additional key requirements.
Education
No Educational Substitution: There is no educational substitution for this position, and you must meet the qualifications listed in the "requirements" section of this announcement.
How you will be evaluated
We will review your resume and supporting documentation to ensure you meet the basic qualification requirements. If you meet the basic qualifications, your experience, education and training will be rated using USA Hire Assessment and a Subject Matter Expert - Structured Resume Review that is based on the following competencies needed to perform this job: Attention to Detail Customer Service Decision Making Interpersonal Skills Teamwork Information Management Oral Communication Problem Solving Technical Competence Accountability Decisiveness Flexibility Resilience Technical Competence Leadership Assigning, Monitoring, and Evaluating Work Human Resources Specialists and Subject Matter Experts will review your two-page resume (starting with your work experience) to determine your qualifications for the position based on the required competencies and specialized experience statements. In describing your experience, be clear and specific and include start and end dates for each position. We may not make assumptions regarding your experience. Based on the review of your resume for the specialized experience required for this position and the results of the USA Hire Assessment, you may be referred to the hiring manager for consideration and may be called for an interview. We recommend that you review USA Hire Applicant Resource Center before you start the application process. CTAP eligibility on OPM's Career Transition Resources website. To receive selection priority for this position, you must: 1) meet eligibility criteria for CTAP; 2) be rated well-qualified for the position; and, 3) submit the appropriate documentation to support your CTAP eligibility (see "Required Documents" section of this announcement). Well-Qualified is defined as those applicants who are rated with a minimum score of 80.00 for this position. After FEMA completes its hiring, the resumes of the remaining candidates referred for selection consideration may be shared with other DHS Components. During the application process, you may choose to opt-in if you would like your name, application material, and assessment results to be shared. There is no guarantee of further consideration, and you can continue to explore other job opportunity announcements. We recommend that you preview the online questions for this announcement before you start the application process. https://apply.usastaffing.gov/ViewQuestionnaire/13034214 Interview Requirement: Interviews may be required for this position. Failure to complete the interview may result in removal from further consideration.