Telework eligibleFederal

Quality Control Specialist

Economic Research Service · Department of Agriculture

Salary
$90,968–$118,261/year
Grade
12
Work location
Telework eligible (US)
Posted
Aug 5, 2026
Apply by
Aug 24, 2026
Category
Miscellaneous Administration And Program

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Summary

This position is located in the United States Department (USDA), Economic Research Service (ERS), Information Services Division, Web Services Branch, Kansas City, Missouri. In this position, you will be an integral member of the Web Services Branch serving as a Quality Control Specialist ensuring content on the agency's public website is up-to-date, high quality, and adhere to web policies, procedures, and guidelines. .

Duties

Serve as a senior member of the Content Management System Posting Team by scheduling, coordinating, and handling requests from across the agency to publish new and updated website content.

Coordinate with agency staff to develop, deploy, manage, and maintain all web content, including data products, visualizations, publications, and various types of informational pages.

Assist in the review process of web materials for clarity, communications value, sensitivity to controversial issues, and relevance to developments in the domestic and world economy.

Conduct quality control reviews of the publishing process, ensuring all tasks (automated and manual) comply with accepted standards of quality and web-based best practices.

Ensure web materials comply with regulations, policies, and clearance procedures to achieve maximum communication effectiveness for Economic Research Service, target audiences, and subscribers.

Ensure web posting requests are complete and error-free, verify information for compliance with guidelines, and make sure approvals are obtained prior to publishing.

Coordinate with the Digital Strategist and Web Managing Editor to ensure continuous improvement in web publishing processes/procedures.

Ensure files contain complete and accurate metadata information and inform authors/content contributors regarding all discrepancies.

Serve as the agency’s web administrator and first point of contact for inquiries from the public website.

How you will be evaluated

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Attention to Detail Customer Service Decision Making Flexibility Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. To view the application form, visit: https://apply.usastaffing.gov/ViewQuestionnaire/13026955

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