Summary
For more information on the Department of Justice and the United States Attorneys' Offices, visit http://www.justice.gov/usao/. As needed, additional positions may be filled using this announcement. This position is also being announced to applicants eligible to apply through Merit Staffing procedures under 26-VAE-JM-13034162-ST. .
Duties
Serves as an Information Technology (IT) Specialist providing technical and advisory assistance in support of the information management needs of the United States Attorney's Office (USAO). Performs a variety of tasks associated with the day-to-day operations and administration of IT and related systems within the Office of the United States Attorney. Typical work assignments will include: Manages accounts, network rights and access to system equipment. Assists the webmaster and develops, tests and implements internet, intranet and extranet litigation support activities. Provides user training and assistance on a variety of routine and specialized applications. Provides a wide variety of technical support services to coordinate teleconference and distance learning activities to effectively deliver legal training using electronic and or telecommunications media. Installs routine updates and patches to existing programs. Maintains operating systems components based on knowledge of the organizations operational environment. Provides customer service and support in troubleshooting, recovering and resolving hardware/software interface and interoperability problems. Implements policies and procedures to ensure information systems reliability. Monitors functionality, security, and integrity of internet services. Installs, configures, troubleshoots, and maintains customer hardware and software. Provides expert technical advice and guidance on digital communications issues. Maintains and controls the districts phone and telecommunications inventory. Responsibilities will increase and assignments will become more complex as your training and experience progress.
Education
All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria, see http://www.ed.gov OR Education completed in foreign colleges or universities may be used to meet the above education requirements if you can show that the foreign education is comparable to that received in an accredited educational institution in the United States. It is your responsibility to timely provide such evidence by submitting proof of creditability of education as evaluated by a credentialing agency with your application materials. More information may be found at http://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html. All documentation must be in English or include an English translation.
How you will be evaluated
Your complete application package (resume/supporting documentation, online questionnaire, and USA Hire Competency Based Assessment) will be evaluated and rated using DOJ's Category Rating and Selection Procedures. Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. If you are basically qualified for this job, your resume and supporting documentation will be compared to your responses on the online questionnaire. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. If it is determined you meet minimum qualification requirements, your application will then be placed in one of three categories: Best Qualified, Highly Qualified, or Qualified. Within these categories, applicants eligible for Veterans' Preference will receive selection priority over non-veteran preference eligibles. In addition, qualified veterans with a compensable service-connected disability of 10% or more are placed at the top of the highest quality category (i.e., Best Qualified). You will be rated on the following Competencies (see The OPM Website for definitions): Accountability, Attention to Detail, Customer Service, Decision Making, Flexibility, Integrity/Honesty, Interpersonal Skills, Learning, Problem Solving, Reading Comprehension, Reasoning, Self Management, Self-Management, Stress Tolerance, and Teamwork To be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. The assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.