Summary
The Office of the Assistant Secretary for Administration and Management (OASAM) provides the infrastructure and support that enables the U.S. Department of Labor (DOL) to perform its mission. OASAM provides leadership and support for information technology, human resources management, procurement, business operations, safety and health, space management, civil rights, emergency management, security, budget, and performance.
Duties
This position will be located at one of the following locations: Atlanta, GA; Chicago, IL; San Francisco, CA; Philadelphia, PA; Boston, MA. The advertised salary range reflects the minimum and maximum pay for these locations. Final salary will be determined based on the selectee's assigned duty station in accordance with applicable locality pay tables. This position is located in the Office of the Assistant Secretary for Administration and Management (OASAM), Office of Field Operations (OFO), Division of Finance, Finance Operations Branch. The employee manages the Department of Labor's (DOL) travel and travel credit card program, provides project management assistance, and technical support for eTravel users. Major duties for this position include but are not limited to: Administer the Department's electronic travel system by managing user accounts, system access, organizational structures, routing hierarchies, and financial system interfaces. Provide expert advice and technical assistance on travel policies, travel system functionality, travel card requirements, and reimbursement issues to employees, managers, approving officials, and travel administrators. Interpret and apply the Federal Travel Regulation (FTR), Departmental travel policies, and related guidance to resolve complex travel and payment issues and ensure regulatory compliance. Develop, update, and communicate travel program policies, procedures, desk guides, job aids, and other guidance to promote consistent application of travel requirements throughout the organization. Analyze travel program operations and recommend improvements to business processes, internal controls, customer service, and program effectiveness. Coordinate with Departmental offices, the Office of the Chief Financial Officer (OCFO), contractors, and system vendors to resolve system issues, implement enhancements, and support travel program operations. Conduct compliance reviews, travel card audits, and quality assurance activities; analyze findings, prepare reports, and recommend corrective actions to strengthen program integrity. Administer the Centrally Billed Account (CBA) program by approving traveler eligibility, reconciling financial transactions, certifying invoices, resolving billing discrepancies, and coordinating recovery of improper payments. Plan and deliver training and outreach on travel policies, electronic travel systems, and travel program requirements for employees, managers, travel administrators, and other stakeholders.
How you will be evaluated
Your resume and supporting documentation will be used to evaluate your qualifications. You may preview application questions for this vacancy here: https://apply.usastaffing.gov/ViewQuestionnaire/13029352 USA Hire You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Accountability Arithmetic/Mathematical Reasoning Attention to Detail Customer Service Decision Making Flexibility Integrity/Honesty Interpersonal Skills Learning Reasoning Self-Management Stress Tolerance Teamwork The USA Hire Assessments includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment. The information you provide may be verified by a review of your paid, unpaid, and volunteer, as it demonstrates the competencies or skills required for the position to be filled. Your evaluation may include an interview, reference checks, or other assessment conducted by HR specialists, subject matter experts, or panel members and may include other assessment tools (ex. interview, structured interview, written test, work sample, etc.). INFORMATION FOR CTAP ELIGIBLE(S) ONLY: If you are eligible for special priority selection under CTAP, you must be well-qualified for the position to receive consideration. CTAP eligible(s) will be considered well-qualified if they attain at least a rating score of 85 in a numerical rating scheme. Be sure to review the eligibility questions to reflect that you are applying as a CTAP eligible and submit supporting documentation.