Summary
This position is located in the Small Business Administration, Field Operations Center West - FOCW in Citrus Heights, CA. The Field Operations Specialist provides operational coordination, interagency liaison support, and field execution of disaster recovery activities to ensure timely and effective assistance to disaster survivors.
Duties
This is a re-advertisement of Job Announcement DE-26-FOCW-13016958. Individuals who are eligible under the Merit Promotion procedures and wish to be considered must apply to this announcement. As a Field Operations Specialist at the GS- 0301-12, some of your typical work assignments may include: Serve as the lead SBA official in the disaster area and is in charge of coordinating with federal, state and local officials and overseeing all SBA activities and staff for Presidential disaster declarations. Represent SBA at Regional Interagency Steering Committee meetings and prepare and submit written reports. Oversee and direct the interviewing of disaster survivors, assisting with application completion, and screening disaster loan applications (paper and electronic), and loan closings. Coordinate with FEMA and the state and local disaster staff in planning and establishing Disaster Recovery Centers, and act to see that SBA's needs are met at those centers. Plan, develop, deliver and evaluate a variety of training presentations utilizing Microsoft Office Suite.
Education
APPLICANTS PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement.) Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Verify School accreditation. All education claimed by applicants will be verified by the appointing agency accordingly. If you are selected for this position and qualified based on education (i.e. basic education requirement and/or substitution of education), you will be required to provide an OFFICIAL transcript prior to your first day on duty. *** If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. *** For further information, click on: Foreign Education.
How you will be evaluated
Applicants meeting basic eligibility requirements will be further evaluated based on additional assessments. One of these assessment is USA Hire. Based on your application and your responses to the application questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments. The online assessments must be completed within 48 hours following the close of this announcement. You will have the opportunity to request a testing accommodation for the assessment should you have a disability covered under the Americans with Disabilities Act (ADA). Your USA Hire assessment results will be kept on record for one year and used toward future positions for which you might apply that require the same assessments. The assessments relate to the following Competencies required to do the work of this position: Attention to Detail, Customer Service, Decision Making, Flexibility, Integrity/Honesty, Interpersonal Skills, Learning, Reading Comprehension, Reasoning, Self-Management, Stress Tolerance, and Teamwork In order to be considered for this position, you must complete all required steps in the process. One of the required assessments for this position is an online assessment that measures critical general competencies required to perform the job. The assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment. All qualified Non Competitive applicants and the best qualified Merit Promotion applicants will be referred to the hiring manager for consideration.