Summary
Position is located in Voice of America (VOA), Broadcast Operations Division, Programming Directorate. Incumbent provides administrative, managerial and policy oversight of the day-to-day operations of VOA's Studios/Master Controls and Production Services Divisions; is responsible for 24/7 audio/video production and operations, including budget formulation, planning, and monitoring progress; and ensures that production and operational staffing, workflows, and capabilities meet the needs of VOA.
Duties
As the Director of Studio and Production Operations, you will be responsible for duties to include, but are not limited to: Directs VOA's studio, master control, traffic, central editing, and field production 24/7 operations: Creates and implements standards for production and operational workflows designed to use digital and broadcast technologies for maximum efficiency, effectiveness, and ease of operation. Manages, creates, and implements flexible staffing, resourcing, and workflow models that seamlessly support expanding creative production needs. Trains production, journalistic, and operational staffs in new and existing workflows created in support of production initiatives, broadcast production automation, and other new technologies VOA may acquire. Creates and implements high standards for studio workflows and the use of operating equipment in studios, remote centers, and on location. Looks for opportunities for consolidation of organizational units for greater efficiency and serves as management member of the VOA union/management negotiating team. Manages and tracks the use of all production assets, including studios and personnel. Manages and synchronizes daily production schedules and studio staff schedules, overseeing production processes and operations to ensure all production assignments are completed on deadline. Measures and monitors the quality of VOA's productions and operations, and provides regular reports. Works closely with VOA's programming and technical management to implement practices and workflows that bridge the needs of content creators and of VOA's production and operational personnel to deliver responsive, producer-centric, high-quality services to VOA journalists, employees, partner agencies, and the public. Participates in the problem-solving process of software, hardware, and network issues in VOA's IT and broadcast technology environment. Meets regularly with the VOA Chief Digital Officer's technology operations team and with the VOA Director for Programming concerning areas of opportunity or concern. Aligns VOA studio and production operations with VOA digital technology operations. Directs the design of studios and control rooms to best use space available and implement production automation at all levels of the process. Stays abreast of international broadcasting developments to advise and assist in the implementation of decisions that will impact VOA programming. Manages a large workforce of employees and contractors through subordinate supervisors: Directs a major program segment with significant resources; Assures equity of performance standards and rating techniques developed by subordinate supervisors and managers; Evaluates subordinate supervisors and serving as the reviewing official on evaluations of subordinate supervisory and nonsupervisory employees rated by subordinate supervisors; Assures equity in the assessment by subordinates of the adequacy of contractor capabilities and of contractor completed work; Making decisions on work problems presented by subordinate supervisors Makes or approves selections for subordinate supervisory and nonsupervisory positions; Hears and resolves group grievances and serious employee complaints; Reviews and approves serious disciplinary actions involving supervisory and nonsupervisory subordinates; Provides performance management, staffing, training, and coaching of positions supervised to ensure fair and equitable treatment of all employees.
Education
Education is not required for this grade level. It cannot be used for qualification purposes.
How you will be evaluated
Once your application package has been received, a review of your qualifications will be made to ensure you meet the job requirements and competencies required for this position. A Subject Matter Expert (SME) may be used in reviewing qualifications for this vacancy announcement. Competencies: Administration and Management Broadcast Technology Customer Service Managing Human Resources Production Possession of competencies must be addressed in a resume and/or cover letter. To determine if you are qualified for this job, a review of your resume and supporting documentation will be made and compared against your responses to the occupational questionnaire. The numeric rating you receive is based on your responses to the questionnaire. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your score can and will be adjusted to more accurately reflect your qualifications. Please follow all instructions carefully. Errors or omissions may affect your rating. You will be placed in one of three rating categories: Qualified Category-Applicants possessing experience that meets the minimum qualifications of the position, a numeric rating below 79. Well Qualified Category-Applicants possessing experience that exceeds the minimum qualifications of the position, a numeric rating of 80-89. Best Qualified Category-Applicants possessing experience that substantially exceeds the minimum qualifications of the position, a numeric rating of 90 and above. Application of Veterans' Preference: Category Rating does not add veterans' preference points, but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Preference eligibles with a compensable service-connected disability of 10 percent or more will be placed at the top of the highest quality category (except in the case of scientific or professional positions at the GS-09 level or higher). Preference eligibles who do not have a service-connected disability of 10 percent or more will be assigned to the appropriate quality category based upon the job-related assessment and will be listed ahead of non-preference eligibles within the appropriate quality category. Fair Chance Act: Under the Fair Chance Act, agencies are not allowed to request information about an applicant's criminal history until a conditional offer of employment has been made, except as allowed for access to classified information; assignment to national security duties or positions; or recruitment of a Federal law enforcement officer. An applicant may submit a complaint or any other information related to an organization's alleged noncompliance with the Fair Chance Act. The complaint must be submitted within 30 calendar days of the date of the alleged noncompliance. To make a Fair Chance Act inquiry or complaint, send an email with the appropriate information to HROperations@usagm.gov, subject line: Fair Chance Act.