Summary
The Chief Operating Officer (COO) position is located in the Department of Homeland Security (DHS), DHS Headquarters, Office of Intelligence and Analysis (I&A), Deputy Under Secretary of Intelligence and Analysis for Management (DUS-M). I&A is a unique member of the U.S. Intelligence Community (IC). I&A specializes in sharing unique intelligence and analysis with operators and decision-makers to identify and mitigate threats to the homeland.
Duties
The Chief Operating Officer (COO) leads and oversees key lines of business (LOBs), including human capital/workforce management, financial resource management (budget, acquisitions), program and performance evaluation, security and facilities and logistics for a nationwide workforce. Specific responsibilities include: Directs I&A's human capital programs, policies, and procedures; designs, develops and manages the delivery of human resources management strategies and operational efforts for the workforce. Guides I&A's human capital management strategies and operational measures to achieve organizational goals and make appropriate adjustments to such goals. Leads the operation and integration of the Intelligence Planning, Programming, Budgeting/Execution, and Evaluation (IPPBE) process to ensure resources are acquired and expended to meet agency strategic goals efficiently and effectively. Ensures all key budget artifacts are developed on time and with high quality. Develops and implements COO LOB policies, guidance documents, and supporting standard operating procedures. Operates a customer experience program spanning all LOBs to ensure delivery of courteous, accurate, and efficient service across each function and conducts continuous improvement to increase customer satisfaction and positive outcome delivery. Identifies and establishes related I&A program needs and priorities to provide the Deputy Under Secretary for Management developed strategies to achieve multiple short- and long-term goals for enhancing outcome. Develops and implements strategic direction for the COO Directorate. Monitors, evaluates and measures the impact of overall LOB activities, programs, and policies, including in response to legislative changes or statutory reporting requirements. Drafts and implements regulation, guidance, policy, training, and communications materials. Identifies priorities and requirements to drive organizational efficiency, integration, and innovation to advance the mission. Focuses on automation to improve timeliness and internal controls of LOB processes. Integrates and synchronizes policy, plans, procedures, and cross-functional activities. Directs assigned resources in developing and executing agency objectives, policies, and procedures. Ensures work efforts are timely and compatible with the overall management vision, goals, objectives, and requirements. Liaison with members of the executive staff of the Secretary, Under Secretaries, and other executives of DHS and Congressional Committee staff; plan, develops and coordinates briefings, presentations and conferences.
Education
There is no educational requirement for this position.
How you will be evaluated
A multi-step process is used to evaluate and refer applicants: 1. Minimum requirements: Once the application process is complete, a review of your resume and supporting documentation will be conducted. Your application must show that you meet all requirements including the education and/or experience required for this position. You may be rated "not qualified" if you do not possess the qualification requirements for the position. If your application is incomplete, you may be found "ineligible". 2. Rating and Ranking: If you meet minimum qualifications, your Application Package will be further reviewed to determine if you possess the Executive Core Qualifications (ECQ) and Technical Qualifications (MTQ) listed above. ECQs and TQs must be thoroughly addressed within your two (2) page resume. Separate narratives will not be accepted or reviewed. A panel of subject matter experts will review your application and evaluate your qualifications for this position based on the information in your application. Your application will be rated, based on the extent and quality of your experience, education, and training relevant to the duties of this position. Highly/Top Qualified applicants may undergo one or more interviews and may be referred to the selecting official for further consideration. 3. Referral: If you are among the higly/top qualified candidates, your application will be referred to a selecting official for consideration and a possible interview. The DHS Executive Resources Board (ERB) will review the results and make recommendations on final selections to the ERB Chair and appointing authority, where final interviews and reference checks may occur. Upon selection, if not already a member of the SES serving under a career appointment, the individual selected must have his/her executive qualifications certified by the U.S. Office of Personnel Management's Senior Executive Service (SES) Structured Interview Qualifications Review Board (SI QRB) before appointment to this position. The selected individual's application will be forwarded to the OPM for review and certification by the QRB, unless the selectee provides evidence of their noncompetitive status (i.e., a current SES, OPM QRB certified SESCDP graduate, or SES reinstatement eligible). Upon QRB certification, the selected individual will be required to serve a one-year probationary period. For more information regarding the SES, go to https://www.opm.gov/policy-data-oversight/senior-executive-service/. Your supporting documents are an integral part of the process for determining your qualifications for the position. If your responses are not supported by your resume, you will be eliminated from consideration. After reviewing your resume and supporting documentation, if a determination is made that you have inflated your qualifications or experience, you may lose consideration for this position. Incomplete or late applications will not receive further consideration.