Summary
This position serves as an Airway Transportation Systems Specialist and is a principal specialist for major projects and/or a specific program area. The incumbent resolves unique technical problems without managerial intervention, provides required coordination and recommends/suggests solutions to complex issues within the NAS.
Duties
Performs a wide variety of very complex assignments with a high degree of independence from supervision. Has broad automated systems and networking responsibilities providing complete services to air traffic customers over a large geographic area. The work performed at this level requires technical expertise on complex systems and/or emerging technology, systems interrelationships and management of the NAS. Provides the highest organizational level of technical support associated with analyzing, designing, developing, installing, repairing, fabricating, maintaining, modifying, or evaluating the most complex systems for which the FAA is responsible. Performs work with a high degree of independence, keeping the supervisor advised of only the most critical issues. Carries out work in accordance with overall plans and objectives of the organization, resolving problems as they arise and making adjustments as necessary to deal with unanticipated situations and organization needs. This work includes responsibility for evaluating diagnostic data from multiple systems that are integrated to support a network of services or service products. Evaluation of this data is used for correcting deficiencies on Contractor Acceptance Inspection (CAI)/Joint Acceptance Inspection (JAI), and timely restoration of equipment, systems or services within the NAS. Position may be the second level support for NAS systems, District, or Service Area offices providing broad program expertise. Contacts are both internal and external to the FAA. Represents the organization as a primary technical point of contact on projects, programs, and other work activities to coordinate and implement plans to obtain information and resolve problems. Contacts are to provide technical guidance and direction for multiple systems, advice for interpretations of orders, or certification examiner. Recognized for a high level of technical expertise on legacy and newly developed systems within a large facility or multiple facilities over a large geographical area. Responsibilities include the integration, restoration, testing and evaluation of new advanced services or service components, hardware/software systems and processes. Applies comprehensive technical knowledge to protect the integrity of all components and systems to provide NAS service delivery. Demonstrates the ability to interpret, select and apply principles and practices related to the knowledge of scientific and engineering fields. Can be called upon to assist with repair and/or restore service or systems, providing guidance on the availability of back-up systems, recommending reconfiguration to minimize service interruptions to ensure the safe and efficient operation of the NAS. May have the responsibility to upward report the status of critical events. Established policies and procedures furnish guidance for most assignments, but considerable discretion is allowed to select the most appropriate approach or to develop new solutions. Focuses on overall NAS systems performance and causes of system degradation. Collaborates with system users, planners, engineers, and contractor personnel for the acceptance of new or modified systems and provides assistance for resolving problems with the installation or improvements. Develops White Papers for the recommendation of enhancing efficiency of the systems by modification and application of existing or emerging technology. Possesses a working knowledge of the FAA policies and procedures, pertaining to the work environment (i.e. Occupational Safety and Health Administration (OSHA), Facility and Systems Security, Environmental Compliance Assessment Protocol (ECAP), National Electrical Code (NEC) and Human Resource Directives). This position requires 24/7 rotating shifts and may include international travel. This position requires a Secret level security clearance and is a testing designated position.
Requirements
We are not accepting applications from noncitizens.
Education
Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.
How you will be evaluated
IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.