Summary
The Supervisory Administrative Officer, Chief, Support Services Division (SSD) directs a program encompassing financial, technical, administrative, and professional work encompassing timely and cost-effective support services to a VBA Regional Office. Incumbent is responsible for management of all financial and administrative activities of the VBA Regional Office.
Duties
Specific duties include: Keeps the Division Chiefs, Director, and Assistant Directors informed on matters that affect the station or require attention. Gives advice and recommendations on the administrative feasibility of operating plans, suggestions, and proposals. Reviews existing support service programs and recommends modification for improvement as needed. In partnership with the Director and Assistant Director, develops, recommends, and implements a variety of programs, the failure of which would have extreme adverse impact on the overall operating capacity of the office services. Presents regular briefings to the Division Chiefs, Director, and Assistant Directors, providing workload status, progress on projects, and making upper management aware of all issues or problems with which he/she should be acquainted or must become involved. Conducts detailed studies and analysis of organizational functions and work processes during all phases of RO activities and provides appropriate recommendations. Oversees the financial and budgetary operations through the subordinate supervisor and is responsible for coordinating and managing the exchange of information between the Finance staff, and operating divisions. Acts in an advisory capacity to the Director and/or Assistant Directors relative to the availability of funds for personnel additions, procurement of equipment and significant expenditures for contractual services. Serves as Personal Identity Verification (PIV) Official who manages the PIV issuance process at the Regional Office and is responsible for the total scope of the chain trust of the process. Work Schedule: Full time, Monday - Friday 8:00 am - 4:30 pm Compressed/Flexible: Compressed schedule may be an option with approval from the Division Chief and agency policy. Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position. Virtual: This is not a virtual position. Position Description/PD#: Administrative Officer; PD399310 Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Required. This position requires completion of a Confidential Financial Disclosure Report (OGE-450) under 5 C.F.R. § 2634.904(a). The selectee must submit the form before entering on duty and annually thereafter. Bargaining Unit: No
Requirements
As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or trial during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the Agency; whether your continued employment would advance organizational goals of the Agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period or trial, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Additional Conditions of Employment are as follows: You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary or trial period Selectees are required to service a one-year supervisory probationary period if not previously completed in a Federal position. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents. Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
Education
There is no educational substitution at this grade level.
How you will be evaluated
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Accountability Customer Service Decisiveness Flexibility Interpersonal Skills Problem Solving Resilience Additional competencies to be assessed: Technical Competence: Understands and appropriately applies procedures, requirements, regulations, and policies related to VBA financial and administrative programs and other Federal (or similar) programs. Leadership: Inspires, motivates, and guides others toward goal accomplishment; coaches, mentors, and challenges subordinates; adapts leadership styles to a variety of situations; models high standards of honesty, integrity, trust, openness, and respect for the individual by applying these values to daily behaviors. Oral Communication: Makes clear and convincing oral presentations to individuals or groups; listens effectively and clarifies information as needed; facilitates an open exchange of ideas and fosters atmosphere of open communication. Written Communication: Expresses facts and ideas in writing in a clear, convincing, and organized manner. Problem Solving: Identifies and analyzes problems; uses sound reasoning to arrive at conclusions; finds alternative solutions to complex problems; distinguishes between relevant and irrelevant information to make logical decisions; provides solutions to individual and organizational problems. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. To preview the application questionnaire, click the following link:https://apply.usastaffing.gov/ViewQuestionnaire/13039721The USA Hire Assessments includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment. Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.