Summary
This position is located in a Regional, Subregional or Resident Office of the National Labor Relations Board. The purpose of this position is to serve as the Administrative Officer in managing the full scope of office support, staff programs, and services for the Region.
Duties
As an Administrative Officer, GS-0341-11, your typical work assignments may include: Analyzing and maintaining case inventory to plan and assign work to employees. Establishing production and quality standards for work completion and providing guidance to employees on case processing. Overseeing facilities, property, and security resources to ensure efficient office operations. Serving as the Contracting Officer's Representative for the Region on administrative expenditures and coordinating and managing all official travel. Establishing and communicating guidelines and performance requirements to employees. Initiating personnel actions, providing for the developmental and training needs of employees, and conducting performance reviews.
Education
Education must be accredited by an accredited institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement). You MUST provide transcripts or other documentation to support your educational claims. Applicants can verify accreditation here. All education claimed by applicants will be verified by the appointing agency accordingly. Special Instructions for Foreign Education If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in accredited U.S. education programs; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit Recognition of Foreign Qualifications | U.S. Department of Education.
How you will be evaluated
Once the application process is complete, your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents) and your responses to all assessments required for this position. You will be assessed on the following competencies: Administration and Management Attention to Detail Financial Management Managing Human Resources Oral Communication Overstating your qualifications and/or experience in your application materials may result in your removal from consideration. To preview the application questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13041139 Optional Four Essay Questions At the time of application, applicants will be provided with four short, free-response essay questions designed to ascertain their dedication to public service for the hiring manager and agency leadership (or designee) to review. Responses are not required and will not be scored. If applicants choose to provide a response to the essay questions, they will be required to certify that they are using their own words and did not use a consultant or AI (such as a large language model [LLM]). The responses to each question cannot exceed 200 words per question. In order to be considered for this position, you must complete all required steps in the process. For evaluating the quality of applicants for referral to the selecting official, a multi-phased process will be used. Phase 1: Applicants' resume and supporting documents will be reviewed by Human Resources (HR) to determine whether they meet the basic qualification requirements. Phase 2: Applicants who are minimally qualified may be advanced to a Structured Resume Review assessment conducted by a Subject Matter Expert (SME) panel. SMEs may review applicants' resumes to evaluate technical qualifications for this position based on the required specialized experience. Phase 3: Applicants who successfully pass the Structured Resume Review assessment may be advanced to a Structured Interview conducted by a Subject Matter Expert (SME) panel. SMEs may assess applicants' ability to demonstrate the required competencies for the position. Phase 4: A final score, which may combine the results from one or more assessments, may be used to identify the top-rated applicants. Applicants meeting the established cut-off score may be referred to the selecting official for consideration and may be required to participate in one or more additional interviews as part of the hiring process. THE RULE OF MANY The NLRB uses the Rule of Many which ranks job applicants numerically and allows for selection from a broader, top-ranked pool. Applications will be evaluated and rated using the Rule of Many procedures under 5 C.F.R. §332.402 based on a set number, score or percentage of highest ranked eligibles. Preference eligibles will receive 5 or 10 points added to their score based on the adjudicated preference. All eligibles at or above the pre-determined number, score or percentage, including any preference eligibles with a service-connected disability of 10 percent or more, at any score, will be referred to the selecting official for consideration. For this job opportunity announcement applicants will be referred to the selecting official using the Rule of Many under 5 C.F.R. §332.402 based on a predetermined score.